Check the power cable, if there is no change, contact the service center.
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Reporting failures
Our company headquarters
ul. Pocztowa 1
86-065 Lisi Ogon
FAQ
Najczęściej zadawane pytania
Replace the imaging set or toner(if integrated into the imaging set)if there is no change, contact the service center.
Contact the IT specialist, if there is no change, contact the service.
Report this problem to the service department with the make, model of the machine and the exact place where the paper jams(in the tray / under the toner / behind the toner / at the output) and provide the error number or a picture of the message.
Report this problem to the service center with the brand, model of the device.
Contact the IT specialist, if there is no change, contact the service.
Report this problem to the service center with the make, model of the device and a description/photo of the message.
If you do not use automatic ordering of materials, place an order at zamowienia@ekko-it.com
Report this problem to the service center with the brand, model of the device.
Clean the small scanner glass visible on most devices on the left side after opening the scanner’s ADF cover.
Check the scanner for jammed paper, paper residue or staple/clip.
Report this problem to the service center with the brand, model of the device.
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